Support
One email. A person reads it.
Write to us with what happened and we will get back to you. Include your account email so we can find you.
krei — support
IncludeYour account email — the one you signed up with. What you ran — the actual command, verbatim. What happened — the error or unexpected behaviour, in full.
Never sendYour API key. We will never ask for it. Support cannot do anything with it; rotating is the only safe response if a key leaks.
Common fixesLost key. A replacement can be issued and the old one revoked — re-run krei login after we rotate. Plan changes. Starter → Pro or back, handled from your billing page through Paddle — write if you get stuck.